Remote Assistance

"Trusted for over 24 years providing Business Telecom Solutions"-- (775)828-2020

ShoreTel

ShoreTelAbout ShoreTel

ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP unified communications systems. ShoreTel enables companies of any size to seamlessly integrate all communications-voice, data, messaging-with their business processes. More info...

PBfleX Hosted VoIP

ShoreTelAbout PBfleX

PBfleX provides powerful new tools for your business, including all standard business calling features and hosted Automated Call Distribution (ACD) and call center systems, so your employees handle calls more effectively and efficiently. More info...

NEC
NEC

About NEC

Market leadership, competitive advantage and growth opportunities are not guaranteed through innovative technologies alone. Savvy businesses depend on the expertise of technology solutions providers, who can customize and deliver the services required in today’s connected enterprise to ensure optimal performance and return on investment. That is why thousands of enterprises across North America, including Fortune 1000 companies and major vertical industries. More info...
Allworx
Allworx

About Allworx

We talk about Communications without Compromise. At Allworx we believe that regardless of the size of your business, you should not have to compromise on your communication needs. So…we offer the industry’s most seamless, affordable, easy-to-use integrated communications tool. More info...

 
Lifesize HD Video Conf.
Lifesize

About Lifesize HD video Conferencing

LifeSize, a division of Logitech, is the first company to develop and deliver high definition video communications products. Founded in 2003 by industry veterans and named “Videoconferencing Company of the Year” in 2007 by Videoconferencing Insight. LifeSize’s award winning solutions combine exceptional quality, user simplicity and administrator manageability. More info...

Telco and Internet
Charter Internet Integra Utility Telephone TelePacific
More info...
Value-Added

Vosky

vosky Join the thousands of small-to-medium-sized (SMBs) and corporate enterprises that have utilized VoSKY's innovative VoSKY Exchange PBX-to-Skype application gateways to connect to Skype, the world's largest and most reliable VoIP network. Companies around the world have substantially reduced communications costs and enhanced business communication powered by VoSKY. More info...
Oaisys Call Doc.

Oaisys Call Documentation

Oaisys OAISYS® is a leading developer of call recording and contact center management solutions for a wide range of organizations, from small- to medium-sized businesses to multi-site large enterprises. The OAISYS voice documentation and interaction management solutions help companies within a variety of industries—including healthcare, automotive dealerships, financial services, and the public sector—attract and retain customers by digitally capturing phone-based interactions for simple retrieval, playback and management. More info...
Surveillance

Surveillance

surveillance Pacific States Communications can provide single and multi-site video camera and surveillance solutions. More info...
Cabling
cabling Pacific States Communications has been designing and installing structured cabling systems for over 20 years. This includes cabling projects from a couple of voice/data drops to 500,000 ft 2 distribution centers. We are Northern Nevada's leading provider for telephone, data, video and fiber optic cable infrastructure installation and support. More info...

Pacific States Communications

Pacific States Communications

Welcome

Our Mission: Is to truly understand the role your communication system plays in your business. We desgin it, deliver it, and continuously support it and your business goals-- Empowering you with a competitive edge and improved profits.

Pacific States Communications is based in Reno, Nevada and serves all of Northern Nevada including Reno, Sparks, Carson City, Fallon, Dayton and more.

Pacific States Communications maintains an overall "Customer Satisfaction" survey rating of 97.3% for our ShoreTel VoIP installations.

Pacific States Communications employs "Local" customer service representatives and certified technicians to ensure you receive exceptional installation and continued support.

Pacific States Communications maintains a "Local" inventory in excess of $250,000 to support your on-going needs.

Pacific States Communications evaluates, designs, and installs custom equipment rooms to meet your specifc telephone and data/fiber cabling requirements. We provide structured cabling solutions for office, warehouse, and manufacturing facilities.

Services

Pacific States Communications represents all the major local Telco Service providers and three (3) major phone systems including NEC, Allworx and ShoreTel. We are the only company that can provide you one (1) point of contact and Provide the “best overall solution” tailored to meet you specific short and long term goals.


Telco Services review

  • Review of local, long distance, internet services
  • 80% of reviews result in savings
Business “system” review
  • Is your present system meeting your internal and external communications needs?
  • Who calls you and why?
  • Are your callers getting to who they need to in a timely manor?
  • How can you enhance your customers experience with you?
  • PSC can help analyze your call routing and communication connectivity for:
    • Primary answering position(s)
    • Do you still have a receptionist?
    • Inside Sales
    • Outside sales
    • Warehouse staff
    • Voice mail, email, faxes
    • Work @ Home
  • Structured cabling / equipment room evaluation, design and implementation.
PSC provides:
  • Local certified technicians
  • Local certified Customer Service representatives
  • Local Dispatch
    • After Hours 7/24 service
  • Local inventory
  • Network LAN / WAN reviews
  • Locally owned and managed