Staff
Michael W. Buis
Chief Operating Officer
Responsible for Sales, Operations and Administration
23 Years with PSC, primarily in sales, major accounts and project management.
30 years in telecommunications industry
Previous to PSC, General Sales Manager Siemens Dallas/Fort Worth
Sales Com Path / Tel Plus Communications, Sales US West Reno
Masters in Engineering – Purdue University
Phone: (775) 284-4103
Fax: (775) 284-2672
Patti Madden
Owner
Responsible for everything, especially attitudes and unsurpassed customer service.
Cofounded PSC in 1986
Started in warehouse, inventory and dispatch. Has been involved in every aspect of the business.
Phone: (775) 828-2020
Fax: (775) 828-2029
Catherine Galbraith
Office Assistant
Responsible for assisting administration and filing.
7 Years with PSC
Previous to PSC
Washoe Medical Center
Sierra Kids
Phone: (775) 284-4112
Fax: (775) 284-2682
Colette Cooke
Bookkeeper
Responsible for accounting functions, HR & Payroll
Born & raised in Northern Nevada. BS in Accounting
Over 25 years in accounting, data & financial analysis, payroll, and human resource management.
Experience includes: Renown Medical Center, Northern Nevada Medical Center
ccooke@psc-reno.com
Ph. 775-284-4131
Fax 775-284-2689
Nancy Radford
Customer Service Representative
Responsible for end user interface, customer end user and administration training, Global Customer Care follow up, project management and unmatched client satisfaction
17 Years with PSC
27 years in Telecommunications Industry
Previous to PSC, ROLM/IBM
Phone: (775) 284-4125
Fax: (775) 284-2675
Izzi Monteleone
Customer Service Representative
Responsible for sevice dispatch, customer end user and administration training, and Global Customer Care follow up. 3 years with Pacific States. Prior to PSC, Izzi did marketing for a large Seattle law firm, held various clerical positions, and worked in a circus (experience which helps in her current position!)
Phone: (775)284-4113
Lin Green
Customer Service Representative
Responsible for; end user interface, customer end user and administration training, Global Customer Care follow up, project management and unmatched client satisfaction
19 Years with PSC
19 years in Telecommunications Industry
Phone: (775) 284-4111
Fax: (775) 284-2674
Jon Myers
Sales Consultant
Responsible for existing base clients, Telco & Internet reviews, System upgrades, implementation, and unmatched client satisfaction
3 Years with PSC
Phone: (775) 284-4114
Fax: (775) 284-2673
Jenny Martinez
Sales Consultant
Design, deliver and support complete communications solutions for clients. Provide high level services and satisfaction.
10 years in advertising and marketing sales prior to PSC. Board Member of the Neighborhood Advisory Board Ward 1 and the City of Reno Civil Service Commission.
Phone (775)284-4120
Chrissie Lyon
PSC
Project Manager
30 years with NV Bell, SBC, AT&T
Phone: (775) 284-4107
clyon@psc-reno.com
Larry Marlow
PSC
Project Manager
30 years with NV Bell, SBC, AT&T
Phone: (775) 284-4108
lmarlow@psc-reno.com
Scott Casbarro
Senior IT & Senior Technician
Specialized in NEC, ShoreTel and AllWorX system program and installations.
IT specialist, LAN, WAN, Adtran, HP
15 Years with PSC
15 years in IT / Telecommunications industry
Phone: (775) 828-2030
Fax: (775) 828-2039
Bryan Carothers
Senior Technician, IT
Specialized in NEC, ShoreTel and AllWorX system program and installations.
IT specialist, LAN, WAN, Adtran, HP
22 Years with PSC
25 years in IT / Telecommunications industry
Phone: (775) 284-4110
Fax: (775) 284-2680
Robert Maes
PSC
Warehouse Manager
20 years experience in the WASE. Industrial order picking, shipping & rec. Purchasing, payroll, human resources & management. 2 years with Pacific States Communications.
Phone: (775) 284-4119
Fax: (775) 284-2686
Reed Card
Senior Technician
Specialized in NEC, ShoreTel and AllWorX system program and installations.
7 Years with PSC
16 years in Telecommunications industry
Previous to PSC
Unicom Communications – Manager / Technician
Phone: (775) 828-2030
Fax: (775) 828-2039
Ryan Monaghan
Technician
Specialized in NEC, ShoreTel and AllWorX system program and installations.
Cable / Equipment room Infrastructure technician
12 Years with PSC
14 years in Telecommunications industry
Associates Degree, Electronics.
Phone: (775) 828-2030
Fax: (775) 828-2039
Kelvyn Truong
Senior Technician
Specializes in ShoreTel and NEC implementations, in field systems troubleshooting.
11 years with Pacific States Communications
15 years in telecommunications.
(775)828-2030
Jay Suda
Cable/Fiber Certified Technician
Specialized in Cable, Fiber and Equipment room Infrastructure technician.
7 Years with PSC
20 years in Cable Telecommunications industry
Previous to PSC
Own Electrical Company
Phone: (775) 828-2030
Fax: (775) 828-2039
Dave Fahrney
Data / Surveillance Consultant
Responsible for new data/fiber and surveillance, evaluation, design, sales, implementation, and unmatched client satisfaction
11 Years with PSC
42 years in Telecommunications industry
Previous to PSC
Owned business providing cabling, telephone, and surveillance solutions
Phone: (775) 284-4123
Fax: (775) 284-2681
Greg Norris
Cable Technician
Prior to PSC 12 years experience as BISCI installer for AT&T and IBEW
Joshua Masterson
Cable Installer
5 years experience in HVAC prior to PSC. Served proudly in the US Navy.