Staff
Staff
Patti Madden
Owner
Responsible for everything, especially attitudes and unsurpassed customer service.
Cofounded PSC in 1986
Started in warehouse, inventory and dispatch. Has been involved in every aspect of the business.
Phone: (775) 828-2020
Fax: (775) 828-2029
Michael W. Buis
Chief Operating Officer
Responsible for Sales, Operations and Administration
21 Years with PSC, primarily in sales, major accounts and project management.
28 years in telecommunications industry
Previous to PSC
General Sales Manager Siemens Dallas/Fort Worth
Sales Com Path / Tel Plus Communications
Sales US West Reno
Masters in Engineering – Purdue University
Phone: (775) 284-4103
Fax: (775) 284-2672
Catherine Galbraith
Office Assistant
Responsible for assisting administration and filing.
7 Years with PSC
Previous to PSC
Washoe Medical Center
Sierra Kids
Phone: (775) 284-4112
Fax: (775) 284-2682
Colette Cooke
Responsible for accounting functions, HR & Payroll
Born & raised in Northern Nevada
BS in Accounting
Over 25 years in accounting, data & financial analysis, payroll, and human resource management.
Previous experience includes:
Renown Medical Center
Northern Nevada Medical Center
Angelica Corporation (St. Louis)
ccooke@psc-reno.com
Bookkeeper
Pacific States Communications
Ph. 775-284-4131
Fax 775-284-2689
Nancy Radford
Customer Service Representative
Responsible for end user interface, customer end user and administration training, Global Customer Care follow up, project management and unmatched client satisfaction
17 Years with PSC
27 years in Telecommunications Industry
Previous to PSC
ROLM/IBM
Phone: (775) 284-4125
Fax: (775) 284-2675
Lin Green
Customer Service Representative
Responsible for; end user interface, customer end user and administration training, Global Customer Care follow up, project management and unmatched client satisfaction
19 Years with PSC
19 years in Telecommunications Industry
Phone: (775) 284-4111
Fax: (775) 284-2674
Mike Metzger
Director of Sales
Responsible for daily management of sales team, sales and marketing efforts, sales and product training, and ongoing client satisfaction.
3 years with PSC
30 years in technology sales, sales management and general management.
Phone (775)284-4104
Fax (775)284-5289
Jerry Kirk
Senior Sales Consultant
Responsible for new sales, evaluation, design, implementation, and unmatched client satisfaction
17 Years with PSC
20 years in Telecommunications Industry
Previous to PSC
Huber Copiers
Jerry attended UNR and served in the US Navy. Jerry is a well established native Nevadan with a solid reputation in our business community for integrity, educating the client, and follow through. Jerry’s organizational skills, follow through and his knack for covering all the details makes the process of purchasing and implementing new technology almost effortless for his clients.
Retired.
John Everson
Sales Consultant
Responsible for new sales, evaluation, design, implementation, and unmatched client satisfaction
5 Years with PSC
17 years in professional sales
Previous to PSC
MLSG
The Best Connection
Phone: (775) 284-4109
Fax: (775) 284-2684
Jon Myers
Base Sales Consultant
Responsible for existing base clients, Telco & Internet reviews, System upgrades, implementation, and unmatched client satisfaction
3 Years with PSC
Phone: (775) 284-4114
Fax: (775) 284-2673
Chrissie Lyon
PSC
Sales Assistant
30 years with NV Bell, SBC, AT&T
Phone: (775) 284-4107
clyon@psc-reno.com
Larry Marlow
PSC
Sales Assistant
30 years with NV Bell, SBC, AT&T
Phone: (775) 284-4108
lmarlow@psc-reno.com
Scott Casbarro
Senior IT & Senior Technician
Specialized in NEC, ShoreTel and AllWorX system program and installations.
IT specialist, LAN, WAN, Adtran, HP
15 Years with PSC
15 years in IT / Telecommunications industry
Phone: (775) 828-2030
Fax: (775) 828-2039
Bryan Carothers
Senior Technician, IT
Specialized in NEC, ShoreTel and AllWorX system program and installations.
IT specialist, LAN, WAN, Adtran, HP
22 Years with PSC
25 years in IT / Telecommunications industry
Phone: (775) 284-4110
Fax: (775) 284-2680
Robert Maes
PSC
Warehouse Manager
20 years experience in the WASE. Industrial order picking, shipping & rec. Purchasing, payroll, human resources & management. 2 years with Pacific States Communications.
Phone: (775) 284-4119
Fax: (775) 284-2686
Reed Card
Senior Technician
Specialized in NEC, ShoreTel and AllWorX system program and installations.
7 Years with PSC
16 years in Telecommunications industry
Previous to PSC
Unicom Communications – Manager / Technician
Phone: (775) 828-2030
Fax: (775) 828-2039
Ryan Monaghan
Technician
Specialized in NEC, ShoreTel and AllWorX system program and installations.
Cable / Equipment room Infrastructure technician
12 Years with PSC
14 years in Telecommunications industry
Phone: (775) 828-2030
Fax: (775) 828-2039
Jay Suda
Cable/Fiber Certified Technician
Specialized in Cable, Fiber and Equipment room Infrastructure technician.
7 Years with PSC
20 years in Cable Telecommunications industry
Previous to PSC
Own Electrical Company
Phone: (775) 828-2030
Fax: (775) 828-2039
Dave Fahrney
Data / Surveillance Consultant
Responsible for new data/fiber and surveillance, evaluation, design, sales, implementation, and unmatched client satisfaction
11 Years with PSC
42 years in Telecommunications industry
Previous to PSC
Owned business providing cabling, telephone, and surveillance solutions
Phone: (775) 284-4123
Fax: (775) 284-2681
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