Staff

 

Michael W. Buis
Chief Executive Officer

Responsible for Sales, Operations and Administration
27 Years with PSC, primarily in sales, major accounts and project management.
32 years in telecommunications industry

Previous to PSC,  General Sales Manager Siemens Dallas/Fort Worth
Sales Com Path / Tel Plus Communications,  Sales US West Reno
Masters in Engineering – Purdue University

Phone: (775) 284-4103
Fax: (775) 284-2672

mbuis@psc-reno.com


Patti Madden
Owner
Responsible for everything, especially attitudes and unsurpassed customer service.
Cofounded PSC in 1986
Started in warehouse, inventory and dispatch. Has been involved in every aspect of the business.

 

 

Phone: (775) 828-2020
Fax: (775) 828-2029

pmadden@psc-reno.com



Catherine Galbraith

Office Assistant
Responsible for assisting administration and filing.
12 Years with PSC
Previous to PSC
Washoe Medical Center
Sierra Kids

Phone: (775) 284-4112
Fax: (775) 284-2682

cgalbraith@psc-reno.com


Colette Cooke

Office Manager

Responsible for accounting functions, HR & Payroll
Born & raised in Northern Nevada. BS in Accounting
Over 26 years in accounting, data & financial analysis, payroll, and human resource management.
6 years with PSC

ccooke@psc-reno.com
Phone: 775-284-4131
Fax 775-284-2689



Nancy Radford

Customer Service Representative/Lead Project Manager

Responsible for end user interface, customer end user and administration training, Global Customer Care follow up, project management and unmatched client satisfaction
22 Years with PSC
32 years in Telecommunications Industry

Previous to PSC,  ROLM/IBM

Phone: (775) 284-4125
Fax: (775) 284-2675

nancyr@psc-reno.com

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laurettaLauretta Stephens

Customer Service Representative

2 years with PSC

Responsible for quality Customer Care providing extensive personalized training to fit the individual needs of our customers.  Providing professional, prompt, and quality service is my ultimate objective with every customer.  I thrive on working with people, teaching, and learning current technology and look forward to working with your company. Obtained an AA degree in Communications and have been a Substitute Teacher for Lyon County School District since 1996 while raising three beautiful children.

Phone: (775)284-4116

Fax: (775)284-2671

lstephens@psc-reno.com

 


Lin Green
Customer Support/Dispatch

Responsible for; end user interface, customer end user and administration training, Global Customer Care follow up, project management and unmatched client satisfaction
22 Years with PSC
22 years in Telecommunications Industry

 

Phone: (775) 284-4111
Fax: (775) 284-2674

ling@psc-reno.com


Duane Lee

Duane Lee

Sales Consultant

Responsible for Telco and telecom design and sales. 1st year with PSC. 6 years of industry experience.

(775) 284-4120

dlee@psc-reno.com



Jon Myers

Sales Consultant

Responsible for existing base clients, Telco & Internet reviews, system upgrades, implementation, and unmatched client satisfaction
5 Years with PSC

 

 

Phone: (775) 284-4114
Fax: (775) 284-2673

jmyers@psc-reno.com


 

SONY DSC

Mike Metzger

Director of Sales

Responsible for Sales and Marketing. Support Sales and work with Operations to improve processes and provide unsurpassed customer service.

6 years with PSC.  Over 30 years experience in technology sales and service management.

 

Phone (775)284-4104
mmetzger@psc-reno.com

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Chrissie Lyon

PSC
Project Manager/Telco Coordinator

6 years with PSC/30 years with NV Bell, SBC, AT&T

 

 

Phone: (775) 284-4107
clyon@psc-reno.com



Larry Marlow

PSC
Project Manager

6 years with PSC/30 years with NV Bell, SBC, AT&T

 

 

Phone: (775) 284-4108
lmarlow@psc-reno.com

 



Scott Casbarro

Senior IT & Senior Technician

Specialized in NEC, ShoreTel and AllWorX system program and installations.
IT specialist, LAN, WAN, Adtran, HP
20 years with PSC
20 years in IT / Telecommunications industry

 

Phone: (775) 828-2030
Fax: (775) 828-2039

pscsupport@psc-reno.com



Bryan Carothers

Senior Technician, IT

Specialized in NEC, ShoreTel and AllWorX system program and installations.
IT specialist, LAN, WAN, Adtran, HP
25 Years with PSC
28 years in IT / Telecommunications industry

 

Phone: (775) 284-4110
Fax: (775) 284-2680

bcarothers@psc-reno.com

 



Robert Maes

Operations Manager

6 years with PSC/20 years experience in the WASE. Industrial order picking, shipping & rec. Purchasing, payroll, human resources & management.

 

 

Phone: (775) 284-4119
Fax: (775) 284-2686

rmaes@psc-reno.com

 



Reed Card

Senior Technician

Specialized in NEC, ShoreTel and AllWorX system program and installations.
12 Years with PSC
21 years in Telecommunications industry

Previous to PSC
Unicom Communications – Manager / Technician

Phone: (775) 828-2030
Fax: (775) 828-2039

pscsupport@psc-reno.com



Ryan Monaghan

Data/Voice Design Consultant/Project Management

Specializes in NEC, ShoreTel and AllWorx system program and installations.
Cable / Equipment room Infrastructure design
17 Years with PSC
19 years in Telecommunications industry

Associates Degree, Electronics.

Phone: (775) 284-4124
Fax: (775) 284-2676

rmonaghan@psc-reno.com

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Joseph

Joseph Stewart

Customer Support

Specializes in ShoreTel end user and administrator training

1st year with Pacific States Communications. Prior 3 years with Carson Tahoe Hospital

15 years in  IT and telecommunications. 6 years experience with Shoretel

Phone: (775)284-4130

jstewart@psc-reno.com



Jay Suda

Senior Cable/Fiber Certified Technician

Specialized in Cable, Fiber and Equipment room Infrastructure technician.
10 Years with PSC
23 years in Cable Telecommunications industry

Previous to PSC
Own Electrical Company

Phone: (775) 828-2030
Fax: (775) 828-2039

pscsupport@psc-reno.com



Dave Fahrney

Data / Surveillance Consultant

Responsible for new data/fiber and surveillance, evaluation, design, sales, implementation, and unmatched client satisfaction
11 Years with PSC
42 years in Telecommunications industry

Previous to PSC
Owned business providing cabling, telephone, and surveillance solutions

Phone: (775) 284-4123
Fax: (775) 284-2681

dfahrney@psc-reno.co

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Joshua Masterson

Cable Technician

2 years with PSC/5 years experience in HVAC prior to PSC. Served proudly in the US Navy.

 

 

Phone: (775)828-2030

pscsupport@psc-reno.com

_______________________________________________________________________________________________________________

steve

Steven Fisher

Cable Technician

1st year with PSC. Prior experience of 14 tears in IT.

(775) 828-2030

sfisher@psc-reno.com

_______________________________________________________________________________________________________________

 

CW photo

 

Chris Wilson

IT Technician

1st year with PSC

2 years prior with internet provider/studying network technology

Phone: (775)284-4129

cwilson@psc-reno.com