Staff

 

Michael W. Buis
Chief Operating Officer

Responsible for Sales, Operations and Administration
26 Years with PSC, primarily in sales, major accounts and project management.
31 years in telecommunications industry

Previous to PSC,  General Sales Manager Siemens Dallas/Fort Worth
Sales Com Path / Tel Plus Communications,  Sales US West Reno
Masters in Engineering – Purdue University

Phone: (775) 284-4103
Fax: (775) 284-2672

mbuis@psc-reno.com


Patti Madden
Owner
Responsible for everything, especially attitudes and unsurpassed customer service.
Cofounded PSC in 1986
Started in warehouse, inventory and dispatch. Has been involved in every aspect of the business.

 

 

Phone: (775) 828-2020
Fax: (775) 828-2029

pmadden@psc-reno.com



Catherine Galbraith

Office Assistant
Responsible for assisting administration and filing.
11 Years with PSC
Previous to PSC
Washoe Medical Center
Sierra Kids

Phone: (775) 284-4112
Fax: (775) 284-2682

cgalbraith@psc-reno.com


Colette Cooke

Bookkeeper

Responsible for accounting functions, HR & Payroll
Born & raised in Northern Nevada. BS in Accounting
Over 25 years in accounting, data & financial analysis, payroll, and human resource management.
5 years with PSC

ccooke@psc-reno.com
Ph. 775-284-4131
Fax 775-284-2689



Nancy Radford

Customer Service Representative

Responsible for end user interface, customer end user and administration training, Global Customer Care follow up, project management and unmatched client satisfaction
21 Years with PSC
31 years in Telecommunications Industry

Previous to PSC,  ROLM/IBM

Phone: (775) 284-4125
Fax: (775) 284-2675

nancyr@psc-reno.com

 

laurettaLauretta Stephens

Customer Service Representative

Responsible for quality Customer Care providing extensive personalized training to fit the individual needs of our customers.  Providing professional, prompt, and quality service is my ultimate objective with every customer.  I thrive on working with people, teaching, and learning current technology and look forward to working with your company. Obtained an AA degree in Communications and have been a Substitute Teacher for Lyon County School District since 1996 while raising three beautiful children.

Phone: (775)284-4116

Fax: (775)284-2671

lstephens@psc-reno.com

 


Lin Green
Customer Service Representative

Responsible for; end user interface, customer end user and administration training, Global Customer Care follow up, project management and unmatched client satisfaction
21 Years with PSC
21 years in Telecommunications Industry

 

Phone: (775) 284-4111
Fax: (775) 284-2674

ling@psc-reno.com


BobBob Biegelow

Sales Consultant

20 years experience in technology sales, 14 in Northern Nevada.

Prior telecom experience in telecom with Alltel Supply and JCH Wire & Cable.

 

Phone: (775) 284-4121
Fax: (775) 284-2685
rbigelow@psc-reno.com



Jon Myers

Sales Consultant

Responsible for existing base clients, Telco & Internet reviews, system upgrades, implementation, and unmatched client satisfaction
4 Years with PSC

 

 

Phone: (775) 284-4114
Fax: (775) 284-2673

jmyers@psc-reno.com


Jenny Martinez

Sales Consultant

Design, deliver and support complete communications solutions for clients. Provide high level services and satisfaction.

1 year with PSC/10 years in advertising and marketing sales prior to PSC.

Board Member of the  Neighborhood Advisory Board Ward 1 and the City of Reno Civil Service Commission.

Phone (775)284-4120

jmartinez@psc-reno.com

 

SONY DSC

Mike Metzger

Sales Manager

Responsible for Sales and Marketing. Support Account Managers and work with Operations to improve processes and provide unsurpassed customer service.

5 years with PSC.  Over 30 years experience in technology sales and service management.

 

Phone (775)284-4104
mmetzger@psc-reno.com

 

Chrissie Lyon

PSC
Project Manager

5 years with PSC/30 years with NV Bell, SBC, AT&T

 

 

Phone: (775) 284-4107
clyon@psc-reno.com



Larry Marlow

PSC
Project Manager

5 years with PSC/30 years with NV Bell, SBC, AT&T

 

 

Phone: (775) 284-4108
lmarlow@psc-reno.com

 



Scott Casbarro

Senior IT & Senior Technician

Specialized in NEC, ShoreTel and AllWorX system program and installations.
IT specialist, LAN, WAN, Adtran, HP
19 years with PSC
19 years in IT / Telecommunications industry

 

Phone: (775) 828-2030
Fax: (775) 828-2039

pscsupport@psc-reno.com



Bryan Carothers

Senior Technician, IT

Specialized in NEC, ShoreTel and AllWorX system program and installations.
IT specialist, LAN, WAN, Adtran, HP
24 Years with PSC
27 years in IT / Telecommunications industry

 

Phone: (775) 284-4110
Fax: (775) 284-2680

bcarothers@psc-reno.com

 



Robert Maes

Warehouse Manager

5 years with PSC/20 years experience in the WASE. Industrial order picking, shipping & rec. Purchasing, payroll, human resources & management.

 

 

Phone: (775) 284-4119
Fax: (775) 284-2686

rmaes@psc-reno.com

 



Reed Card

Senior Technician

Specialized in NEC, ShoreTel and AllWorX system program and installations.
11 Years with PSC
20 years in Telecommunications industry

Previous to PSC
Unicom Communications – Manager / Technician

Phone: (775) 828-2030
Fax: (775) 828-2039

pscsupport@psc-reno.com



Ryan Monaghan

Senior Technician/Data Consultant

Specialized in NEC, ShoreTel and AllWorX system program and installations.
Cable / Equipment room Infrastructure technician
16 Years with PSC
18 years in Telecommunications industry

Associates Degree, Electronics.

Phone: (775) 828-2030
Fax: (775) 828-2039

pscsupport@psc-reno.com

 

Kelvyn Truong

Senior Technician

Specializes in ShoreTel and NEC implementations, in field systems troubleshooting.

13 years with Pacific States Communications

17 years in telecommunications.

(775)828-2030

pscsupport@psc-reno.com



Jay Suda

Senior Cable/Fiber Certified Technician

Specialized in Cable, Fiber and Equipment room Infrastructure technician.
9 Years with PSC
22 years in Cable Telecommunications industry

Previous to PSC
Own Electrical Company

Phone: (775) 828-2030
Fax: (775) 828-2039

pscsupport@psc-reno.com



Dave Fahrney

Data / Surveillance Consultant

Responsible for new data/fiber and surveillance, evaluation, design, sales, implementation, and unmatched client satisfaction
11 Years with PSC
42 years in Telecommunications industry

Previous to PSC
Owned business providing cabling, telephone, and surveillance solutions

Phone: (775) 284-4123
Fax: (775) 284-2681

dfahrney@psc-reno.co

 

Joshua Masterson

Cable Installer

2 years with PSC/5 years experience in HVAC prior to PSC. Served proudly in the US Navy.

 

 

 
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Justin Harris

Cable Installer

1 year with PSC/6 years automotive repair prior to PSC

 

 

 

CW photo

Chris Wilson

Cable Installer/IT Technician

1st year with PSC

2 years prior with internet provider/studying network technology