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05/01/2017

We are very pleased to be a finalist in this year’s Best Places to Work. Congratulations to our team.




04/05/2017

CONGRATULATIONS PSC TEAM ON BEING A FINALIST- THIS IS WELL DESERVED!




02/21/2017

We are so pleased to be offering a new product to our customers. Interactive Intelligence, which was recently acquired by Genesys, focuses on offering modern communication technology, enabling customer engagement and communications through cloud based products. Genesys-Interactive Intelligence offers contact center software with tools that enable collaboration within the workplace and better communications with customers….




02/03/2017

An increasing number of companies are converting to cloud based phone and work systems as products are becoming more readily available.  Companies have reported seeing an increase in their employee’s productivity in the workplace, as such tools enable better multi-department collaboration, client communication and file sharing. Employers are seeing that offering their employees more flexibility…




09/30/2016

We at Pacific States Communications believe it’s important to take the best care of our clients and want to make sure you’re more than just happy with your service, but also getting the most out of your equipment. Our Customer Care program can help you with all the stages of purchasing and owning a new…




09/30/2016

Over the years we have run into companies stressing ultimate customer service with management demanding the incoming calls get answered within two to three rings. To achieve this they have all incoming calls ring most (if not all) of the front office staff phones. We have found in all cases when all phones ring: All…




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