"Trusted since 1986 to provide Business Telecom Solutions"
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09/30/2016

We at Pacific States Communications believe it’s important to take the best care of our clients and want to make sure you’re more than just happy with your service, but also getting the most out of your equipment. Our Customer Care program can help you with all the stages of purchasing and owning a new…




09/30/2016

Over the years we have run into companies stressing ultimate customer service with management demanding the incoming calls get answered within two to three rings. To achieve this they have all incoming calls ring most (if not all) of the front office staff phones. We have found in all cases when all phones ring: All…




09/26/2016

With more and more small businesses making the switch to VoIP phone services, it is important to understand all the features available to your business to get the most bang for your buck. Some of our favorite features that can elevate your business include; Virtual receptionist – Gives the caller an option list for what…




09/20/2016

By Duane Johnson, Northern Nevada Business Weekly As businesses continue to move into the Truckee Meadows region or move from one location to another, one aspect that often gets overlooked is the company’s telecommunications department. That’s where a company such as Reno-based Pacific States Communications, Inc. comes into the scenario. Pacific States specializes in voice…




09/17/2016

Moving is never fun, and sometimes it seems everything that can go wrong, does. If there’s one thing you can do to make it go even a little smoother, it would be making sure you don’t make the costly mistake of moving to a new location and finding out your phone service can’t come along….




08/18/2016

We are looking forward to this year’s NCET Expo September 16 from 10am to 5 pm at the Atlantis. We will be hosting a booth. We hope to see you there!   NCET Expo Flyer – 2016




08/11/2016

Join us at the Great Reno Balloon Races September 9-11, 2016. RSVP to join us in our sponsor tent! Great Reno Balloon Race Invitation




05/11/2016

We hope to see you at the Reno Rodeo in The Branding Room. Great way to experience the event! Click here for more details.   Schedule2016_2p_web




02/23/2016

We are proud to have hosted our 6th annual technology open house. The more than 70 guests included existing and soon to be Clients. Companies were able to preview ShoreTel’s upcoming Connect Unified Communications release, Trivium Call recording and Lifesize HD Video conferencing, all while enjoying pulled pork, potato salad and homemade baked goods. A…




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