Category: Blog

Cloud Services – “Software is Eating the World”

June 26th, 2017 by

This quote from Silicon Valley web pioneer and venture capitalist Marc Andreesen accurately describes the feeling that many business owners and managers share while trying to strategize their business processes moving forward. The choices available can be overwhelming. Technology has now given us another business decision to be made; how exactly these solutions will be…

May 1st, 2017 by

We are very pleased to be a finalist in this year’s Best Places to Work. Congratulations to our team.

April 5th, 2017 by


Pacific States Communications Launches New Product

February 21st, 2017 by

We are so pleased to be offering a new product to our customers. Interactive Intelligence, which was recently acquired by Genesys, focuses on offering modern communication technology, enabling customer engagement and communications through cloud based products. Genesys-Interactive Intelligence offers contact center software with tools that enable collaboration within the workplace and better communications with customers….

Cloud Based Systems Offer a More Flexible Work Environment

February 3rd, 2017 by

An increasing number of companies are converting to cloud based phone and work systems as products are becoming more readily available.  Companies have reported seeing an increase in their employee’s productivity in the workplace, as such tools enable better multi-department collaboration, client communication and file sharing. Employers are seeing that offering their employees more flexibility…

Congratulations Miss Reno, Sparks & Washoe County Scholarship Program, preliminary to Miss Nevada & Miss America

January 31st, 2017 by

We just finished up our sponsorship of the Miss Reno, Sparks & Washoe County Scholarship Program, preliminary to Miss Nevada & Miss America We would like to congratulate the winners and wish them the best for their upcoming year! Miss Reno – Nasya Mancini  Miss Sparks- Jordan VanWorth  Miss Washoe County- Samantha Byassee Reno Outstanding…

The value of experienced professionals when choosing a communications system

September 30th, 2016 by

The decisions are never easy when it comes to choosing a provider, and there are often many factors to consider. Cost, ease of use and time you’ll spend using your services are all integral to these decisions. Should you choose the least expensive option, or spend a little extra for something that you trust? How…

PSC Customer Care

September 30th, 2016 by

We at Pacific States Communications believe it’s important to take the best care of our clients and want to make sure you’re more than just happy with your service, but also getting the most out of your equipment. Our Customer Care program can help you with all the stages of purchasing and owning a new…

Disruptive Ringing

September 30th, 2016 by

Over the years we have run into companies stressing ultimate customer service with management demanding the incoming calls get answered within two to three rings. To achieve this they have all incoming calls ring most (if not all) of the front office staff phones. We have found in all cases when all phones ring: All…

Six features of VoIP that can benefit small business, but few use

September 26th, 2016 by

With more and more small businesses making the switch to VoIP phone services, it is important to understand all the features available to your business to get the most bang for your buck. Some of our favorite features that can elevate your business include; Virtual receptionist – Gives the caller an option list for what…