Unified Communications

At least it’s not an acronym

Remember a decade back when everything became a “solution”? We were no longer purchasing products or services, we were acquiring solutions. This was tolerable until one day I saw a box of clothes hangers labeled “Wardrobe Solutions”! Really? Well, the newest IT marketing craze centers on the word “collaboration”.  The “cloud” (OK, admit it, just [...]

Unified Communications strategy

At many networking and other business groups, people are talking about unified communications (UC). Many companies are paying attention to all those UC promises: efficient processes, improved productivity, reduced costs and superior customer experiences, but most businesses are still in the development stages. A successful UC implementation involves an concentrated focus on development and testing. [...]

What is Unified Communications?

Although Unified Communications (UC) has been a vital part of business telecommunications for some time, we’re still debating about what is its true definition. Of course, there is a published, accepted “definitive definition” UC is communications integrated to optimize business processes.