Category: VoIP

Amplify employee communication

June 22nd, 2015 by

Using email to conduct important business always starts with the best intentions – saving everyone time. Just think back to the last time you used email to solve a significant business issue or answer detailed questions from an important customer. But sometimes email creates a disaster of miscommunication. Tone, intonation, and emotion get lost in…

When Disaster Strikes: Looking to the Cloud for Business Continuity

June 8th, 2015 by

It’s a Monday afternoon. Calls are rolling in, there are countless voicemails to respond to, and business is humming along. Then, seemingly out of nowhere, Courtney the sales manager knocks on your door with a perplexed look on her face. “Do you know what’s wrong with the phone system?” Courtney asks. “There’s no dial tone,…

Virtual Reality: How to easily establish consistent communications with anyone, anywhere

May 4th, 2015 by

When the London Business School hosted its annual Global Leadership Summit in June 2014, the school surveyed attendees about a variety of modern business issues and challenges. While the results of that survey covered a variety of topics, one of the really interesting findings was that respondents believed that half of their employees would be…

Remote Control: How your phone system may be stifling remote employee productivity

April 20th, 2015 by

Imagine for a moment that you’re a sales manager at a growing company and you’ve just been tasked with building a remote team of 40 sales reps. Your company’s headquarters is in Boston, but these reps will primarily work out of their home offices and much of their time will be spent on the phone…

Hosted VoIP versus On Site VoIP

May 11th, 2011 by

Currently, there are two foremost ways to obtain VoIP services, and both have advantages and will yield excellent results in terms of cost savings and better features. Once you have made the conclusion to switch to VoIP, then it’s time to come to a decision whether or not you want a hosted service, or wish…

Understanding VoIP

February 28th, 2011 by

It is exceptionally easy to get into a discussion that is full of technical jargon and confusing to most readers. The purpose of this post is to provide a very high-level overview of Voice over IP (VoIP) targeted at those who consider themselves novices in the subject and hopefully with enough alacrity that it serves…

VoIP (Voice Over Internet Protocol)

February 9th, 2011 by

VoIP (Voice Over Internet Protocol) One of the first and most important things that needs to be pointed out is that VoIP is not limited to voice communication. In fact, a variety of efforts have been made by manufacturers and advertisers to change this popular marketing term to better reflect the fact that VoIP means…