Genesys-Interactive Intelligence focuses on offering modern call center communication technology, enabling customer engagement and communications through cloud based products. Historically, Genesys-Interactive Intelligence has been designed to service large companies and call centers. They have now introduced a cloud-based option that is scalable to any size business.
Genesys- Interactive Intelligence offers contact center software with tools that enable collaboration within the workplace, remote work spaces and better communications with customers. Genesys- Interactive Intelligence has more than 10,000 customers in more than 100 countries and supports more than 25 billion customer interactions per year. Whether you are looking for software to assist in the contact with customers or to help you streamline processes and team work, Genesys-Interactive Intelligence will make sure that you are staying ahead of the curve.